Hever Translations Ltd. ("the Company” or "we/us") respects the privacy of users of the Company‘s ("Site“) for information, content, and orders, which it manages and operates at the address www.hevertranslations.co.il, and at any other address or online access at its discretion. We are committed to protecting and safeguarding the privacy of the users of our website and the Company‘s clients.
The Site's Privacy Policy (“the Policy") is intended to inform and educate you about the way we collect, manage, process and use the personal information that you provide to us through the Site, or that we automatically collect when you use the Site or its various services. Always exercise caution and discretion when submitting personal information that may identify you or others.
The use of the Site, including the services and content contained therein (including ordering services through it, such as translation and transcription services) indicates your agreement to this privacy policy. The Company may update the Privacy Policy from time to time, as detailed below in the Terms of Use and Order Terms on the site.
The term "personal information" means any data relating to an identified or identifiable natural person, with reasonable effort, directly or indirectly, including identifying details such as name, identity number, address and contact details, payment details, online identifier, or one or more data relating to the physical, health, financial, social or cultural situation of a natural person.
This privacy policy is formulated in the masculine form for convenience only and applies equally to all genders.
Browsing the Site, its general use, and browsing most of the content and information published on it - do not require registration or the submission of identifying details or personal information. In particular, the Company does not knowingly collect personal information about minors and you should refrain from providing any personal information to the Company if you are under 18 years of age, except through your legal guardians.
On the other hand, some of the services, forms and sections on the Site, including online ordering of services (such as ordering online translation and transcription services via the Site), requests for price quotes, various methods of contacting the Company, subscribing to an information newsletter and marketing messages, and more - often require registration or delivery of personal information to the Company, as needed and depending on the circumstances of the case.
Without derogating from the generality of the above, below is a non-exhaustive list of cases in which we will ask you to provide us with personal information, depending on the circumstances of the matter and the action or order you have made on the Site -
The information fields to be filled out will be clearly marked. Without providing the requested information in the mandatory fields, you will not be able to complete the ordering process or the relevant action. Naturally, providing personal information in fields that are not mandatory is voluntary and you can complete the requested action even without providing the personal information requested in these fields. You must provide only true, accurate and complete details.
You are not required by law to provide us with personal information and this matter is contingent on your wishes and consent. However, incorrect details, or failure to provide all of the personal information required for the requested action, may prevent you from using the Site or ordering the relevant service, or impair the quality of the service provided to you, including preventing the completion of your order and impairing our ability to contact you.
When you provide us with a third party's personal information, you represent and warrant that you have obtained their informed consent to provide their personal information details to the Company, for the purpose of using their personal information in accordance with this Policy.
When you use the Site, even without signing up or making an order, the Company may collect information about your practices regarding its use, including information, content or advertisements you read, the pages and services you viewed, the offers and services that interested you, the location of the computer and the Internet address data (IP address) through which you access the site, the type of operating system you use, the type of end device you have, and other similar technical information. In addition, the Company may collect and utilize the services of third parties to collect and analyze anonymous, statistical, or aggregated information in connection with the use of the Site, including information regarding your details and your activity on the Site. This type of information will usually not allow us to identify you, only analyze trends in website usage.
The personal information you provide, and the details collected regarding your habits while using the Site, will be stored in the Company's databases. The personal information in the database will be used in accordance with the provisions of this privacy policy and the binding documents, or according to the provisions of any law, for the following purposes -
Except as specified in this policy, the personal information you provide to the Company, or that we collect about you, will not be disclosed, sold or shared with third parties without your consent, except in the following cases -
The personal information we collect is stored in our databases, which are stored locally as well as with server hosting and data backup providers, which may also be located outside the borders of Israel. Your consent to this policy also constitutes consent to the storage of personal information abroad and its transfer outside the borders of Israel for the purpose of its use in accordance with the provisions of this policy.
We use 'cookies' and other data analysis tools on the Site. As part of your use of the Site (even without registration), we will collect information about you through various collection methods, including web beacons, pixel files and cookies. Such information may also include information about the end device from which you browsed (including Device ID) and IP address, as detailed above in this policy. A 'cookie' is a piece of information that is sent from the website to the visitor's/user's computer (or other end device) and stored on your end device. Cookies can contain a variety of information as detailed above in the section of this policy dealing with automatic information collection. The use of cookies is intended for several purposes, including, among other things, to track repeat visits to the Site, for measurement and statistical purposes, including analyzing the nature of site usage and measuring the Company's marketing campaigns. In addition, the information collected through these tools will be used for marketing purposes, including displaying ads and offers for various company services, including personalized ads, when you visit the website or the various online services.
Some of the cookies we use on the website services are our own cookies (first-party cookies) and some are from third parties (third-party cookies), such as Google, Meta, WordPress, Microsoft, Adobe, CleanTalk and other services, as they may be from time to time. Within this framework and for the purposes detailed above, we may transfer information about you to those third parties, who will use it for their own purposes. These third parties will use collection methods, such as cookies, to collect information about you from the Site and elsewhere on the Internet, for their own purposes, in accordance with their privacy policies or other documents that may apply to you, for example because you have created a user account with them. Additional information about cookies and how these third parties use the information collected through them and/or the information they receive can be found on the following pages:
If you prefer not to have cookies stored on your computer or end device, you can change your browser or end device settings to reject certain types of cookies, or remove them manually. Additional information can also be found in the link to the pages listed above.
We attach the utmost importance to securing the information in the Company's systems. In order to safeguard and protect this information, including personal information, we operate information security systems, applications and procedures designed to minimize the risks of theft, damage, loss or unauthorized access to information. However, there is no certainty that all these will completely guarantee that personal information will not be exposed or leaked from the databases. Therefore, the Company does not warrant, and you cannot reasonably expect, that the services and information systems used by the Company will be immune from unauthorized access to the information stored therein. By using the website services, you are aware of and agree to these limitations.
The Company may make available to Site users tools for sharing and linking content from the Site via social media and various online services, and we also direct Site users to the Company's various social media channels, such as the pages we operate on X, Facebook, LinkedIn, and more. Your attention is drawn to the fact that the use of such social media and online services is external and separate from the website and is subject to the privacy practices of those services and the privacy policy of each such service. This policy does not apply to the activities of these social networks or any online service operated by a third party.
According to Article 13 of the Privacy Protection Law, 5741-1981, each person has the right to view in person, or through a proxy authorized in writing, or through a guardian, the personal information about him stored in a database. In addition, according to Article 14 of the same law, a person who has reviewed the personal information about himself and finds that it is not correct, complete, clear or up-to-date, may contact the controller of the database - and if he is a foreign resident – the holder of the database, with a request to correct the personal information or delete it. If the database owner refuses, he must notify the applicant in the manner and method established by the regulations under the Privacy Protection Law. If the database owner refuses to enable a review or gives notice of their refusal to correct or delete information, the person requesting the personal information may file an appeal. To learn the full arrangement on this subject, we recommend reviewing the provisions of the Privacy Protection Law.
The Company’s contact information is listed in detail on the website as well as in the terms of use and order terms. For any question, request, complaint, or any other inquiry regarding privacy or this policy - please contact us using any of the contact methods available to you and we will endeavor to respond to your inquiry as soon as possible.
Last updated: December 2025
